Log in

Our Refund Policy

We want you to be satisfied with any product you buy from us, period. 

SIGNATURE TUNES WILL PROVIDE A REFUND IN THE FOLLOWING CASES:
1) Product malfunction. Requires that the user report malfunction to This email address is being protected from spambots. You need JavaScript enabled to view it. while the service is still active, so that the malfunction can be verified.

2) Billing or payment error.

IF YOU CANCEL A PRODUCT
If you elect to cancel a product or service, Signature Tunes does not provide a refund for the remainder of the year, or billing period for an unsubscribed service.

REFUND POLICY FAQ
If I forget to cancel before my renewal date, can I get a refund?
No as we do not automatically re-bill or take payments for our subscription (Premium) plans. We send out a reminder message to the user's Signature Tunes Account 7 days prior to the expiration of your subscription plan. 

We make the renewal date and ability to unsubscribe available at all times within your Manage Premium Account area. As a courtesy, Signature Tunes will send a reminder message to the user's account seven days before the service will expire. Signature Tunes does not, as a rule, provide refunds for users who believe the service to be free upon signup, as fees are outlined in the service's Terms and Conditions, and explicitly called out during the checkout process.

What happens if I have charges on my account I did not authorize?
If we receive an "unauthorized charge" notice from you or your financial institution, we will attempt to take action to suspend your account for your protection from further fraudulent charges or access — including the suspension of widgets, apps, profile pages, and any other public-facing presentation that we can affect. If we get notice that your account has been compromised, we will do what we can to shut it down so that there is no more damage.This process can take time, so we ask that you bear with us in these circumstances as we try to help you. For questions regarding our Refund Policy or the Terms and Conditions for our site and services, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..

I HAVE READ THE TERMS OF THIS AGREEMENT AND AGREE TO ALL OF THE PROVISIONS CONTAINED ABOVE.

Log in or Sign up

Login